TigerConnect has expanded its platform with new scheduling features aimed at modernizing and automating essential hospital workflows, including staffing, coordination, and patient care delivery.
The launch of TigerConnect Scheduling includes new AI-powered automation that transforms how hospitals build, manage, and interact with clinical schedules in real time. The release also introduces enhancements to TigerConnect Smart Room, including a new touch-enabled digital whiteboard that enables care teams, patients, and families to collaborate directly from the patient room. Together, these capabilities bring intelligent automation directly into the workflows clinicians and operational teams rely on every day.
“Healthcare organizations are under enormous pressure to improve operational efficiency while supporting the clinicians delivering care every day,” said Dr. Peter Stetson, Chief Medical Information Officer at TigerConnect. “Scheduling is foundational to that experience. Manual, fragmented scheduling creates unnecessary burdens for clinicians and staff that can ultimately impact patient care. By automating scheduling with AI and easing access to schedule details, we can help reduce burnout and allow clinicians to focus on what matters most: caring for patients.”
AI-Powered Scheduling Improves Workforce Visibility and Coverage
TigerConnect Scheduling enables hospitals to generate staff and clinician schedules in minutes, not hours. Using pre-built templates, configurable assignment logic, and automated updates, the AI Scheduling Engine helps ensure balanced coverage across departments and shifts while reducing the administrative burden on clinical and operational teams by up to 25% and helping minimize staffing gaps that contribute to downstream delays.
“Effective workforce communication and coordination are essential to delivering high-quality care and supporting the clinicians who provide it every day,” said Dr. Ajay Kumar, Chief Clinical Officer at Hartford HealthCare. “As healthcare becomes increasingly complex, we continue to evaluate technologies and tools that can help streamline operations, improve communication, and reduce administrative burden. Solutions such as scheduling platforms are part of a broader effort to create a more connected, efficient care environment that allows Hartford HealthCare focus on what matters most — caring for patients.”
TigerConnect Scheduling features:
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AI-automated schedule creation using templates and configurable rules to build optimized schedules in minutes
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Real-time, AI-generated gap detection that identifies coverage risks and recommends actions
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Intelligent assignment logic to balance on-call rotations, PTO, and shift distribution
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Mobile-first, conversational workflows that allow clinicians to request swaps, update availability, and receive proactive notifications
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Integrated visibility across EHRs, calendars, and communication tools, creating a single source of truth
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Connected operational workflows that eliminate manual handoffs across systems
These capabilities are already delivering measurable operational efficiencies for healthcare organizations using TigerConnect Scheduling.
“Implementing TigerConnect Scheduling went well, and the solution saved me approximately 5–6 hours during the 16-week scheduling process,” said Dr. James Brooks, Lake Charles Anesthesiology. “We’re looking forward to continuing to use the engine and leveraging additional capabilities and time savings as we move forward.”
One Connected Platform for Care Coordination
TigerConnect Scheduling joins a broader portfolio of solutions designed to improve communication, coordination, and operational efficiency across healthcare organizations.
Capabilities across the TigerConnect platform include:
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Pre-Hospital: Bridges the gap between EMS and hospital teams through secure, real-time transmission of patient data before arrival. Structured, condition-specific workflows replace radio calls and manual handoffs, helping ED staff prepare resources, activate the appropriate service lines, and reduce door-to-treatment times.
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Transfer: Standardizes inter-facility transfers by centralizing workflows, automating status updates, and connecting care teams in real time to help reduce bottlenecks that delay care and increase costs.
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Alarm Management: Uses intelligent prioritization to filter and route clinical alerts, helping reduce alarm fatigue and ensure critical events reach the right clinician faster to support timely responses to high-acuity patient needs.
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Smart Room: Digitizes the inpatient environment with interactive displays and a new touch-enabled digital whiteboard that enhance communication and visibility for patients, families, and care teams, helping improve nurse efficiency and patient satisfaction.
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Nurse Call: Streamlines and prioritizes patient requests in real time to ensure the right staff respond faster, reducing avoidable interruptions and returning more nursing time to direct patient care.
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Operator Console: Replaces legacy hospital switchboards with a cloud-native, AI-powered application that centralizes calls, code events, and facility alerts in a single interface. Intelligent call routing, scripted emergency workflows, and EHR-integrated contact directories help reduce operator error and response times while enabling faster, more consistent handling of routine and critical communications.
For more information about TigerConnect Scheduling, visit the website here.
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