GoTo announced an enhanced mobile device management (MDM) experience for its LogMeIn Resolve IT management and support platform, enabling IT teams and managed service providers (MSPs) to manage Android and iOS devices alongside Windows, macOS, and Linux endpoints. The unified console provides centralized visibility, automation, and control across multiple operating systems, helping organizations simplify device management and streamline IT operations.
The update builds on GoTo’s acquisition of Miradore to integrate its MDM capabilities directly into the Resolve console. Now, mobile management happens directly in the same platform as remote monitoring and management, remote access and support, and ticketing. IT agents and administrators can monitor all company-owned and company-managed (BYOD) personal devices from their Resolve dashboard and easily enroll Android and iOS devices with a simplified setup experience. With Resolve’s AI-powered Dynamic Insights, they can also use natural language prompts to answer questions about their fleet and build custom reports. The result is less manual work, fewer tools to juggle, and real-time control of devices without extra administrative work.
“Most IT teams have a tool problem when managing a multi-platform device fleet,” said Joseph George, General Manager of IT Solutions Group at GoTo. “Laptops are in one console, phones are in another, and every extra tool means more logins, more blind spots, and more time spent switching instead of solving. By bringing Android and iOS management natively into Resolve, we’re giving IT teams and MSPs one place to manage, secure, and support every device they’re responsible for.”
Customers using Resolve MDM said:
“Resolve’s MDM is intuitive and easy to manage – everything we were looking for. Since we primarily work with Android devices, this is a perfect fit for how we operate.”- Didier Sánchez Marín, Infrastructure and Support Coordinator at Fundación Plan
“Having MDM, remote access, and help desk support all in one platform is huge for us. Being able to manage our Android tablets in-store and remotely access devices without disrupting our restaurant teams is an upgrade over what we had before. The all-in-one approach is exactly what we need.” – Jim Billinghurst, IT Director at DiBella’s Old Fashioned Subs
“Setting up devices in MDM in Resolve is fast, really fast. The enrollment process is simple and streamlined. It’s clear this is going to be a great switch for our team.” -Mark Gore, IT Support Specialist at Prestage Farms
IT teams and MSPs can sign up or begin a free trial of Resolve MDM today. To learn more, visit: logmein.com/solutions/resolve/mobile-device-management-software
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