TestRail revealed findings from a commissioned Total Economic Impact (TEI) study by Forrester Consulting. The study showed that organizations using TestRail’s test management solution saw a 204% ROI (return on investment) over three years, with a total net present value (NPV) of $2.24 million.
The TEI study used a financial model framework to outline a three-year, risk-adjusted present value for a composite organization, reflecting insights from experienced TestRail users and enterprises considering investing. After extensive interviews with TestRail customers by Forrester Consulting, TestRail test management demonstrated clear financial and operational benefits to the composite organization by elevating test administration and software developer productivity, reducing the cost of product bugs, and delivering faster time to market.
“To us, the Forrester TEI study shows what our users have long experienced – TestRail empowers not just QA and dev teams, but entire organizations to deliver high-quality software products to their customers in a faster, more efficient, and more secure end state,” said Jorge Spratley, Lead Product Manager at TestRail. “By streamlining test management, enabling automation, and enhancing cross-functional collaboration, TestRail drives immediate, tangible business value and improves software quality at scale.”
Key Findings: The 3-year Cost Savings and Benefits of TestRail for a 500-person development team:
- $1.2 million in test administration productivity gains, driven by streamlined test setups, reusability features, and improved collaboration: equal to roughly 64,000 hours saved.
- $523,000 in software developer productivity gains, resulting from enhanced transparency and faster defect resolution: equal to 29,000 hours saved.
- $381,000 in cost savings from reduced production bugs, minimizing rework and emergency fixes: equal to 22,000 hours saved
- Three-month acceleration in time to market, 5%-10% of which is attributable to TestRail, valued at $1.2 million.
In total, TestRail’s risk-adjusted benefits exceeded $3.34 million, with a three-year NPV of $2.24 million. The study found that users achieved a 25% productivity increase in year 3, with 50% of the time saved reinvested into strategic initiatives.
The study also showed TestRail’s impact on test management consolidation. It allows teams to allocate resources more effectively, improve testing coverage and speed, and increase flexibility. Users cited TestRail’s granular categorization capabilities as a key advantage, reducing the number of test executions required to complete projects.
“The best teams don’t just test—they build a culture of quality. TestRail gives them the tools to do just that, seamlessly integrating into DevOps and CI/CD workflows to enhance collaboration and ensure traceability,” said Andrea Jara, Director of Customer Success at TestRail.
Jara continued, “As the pace of software development accelerates, quality can’t be an afterthought. TestRail is designed to be scalable, adaptable, and incredibly easy to use, so teams can stay ahead of complexity and confidently deliver outstanding products.”
For more information about TestRail’s test management solutions and to download the full Forrester TEI study, visit the website here.
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TEI Framework and Methodology
Total Economic Impact is a methodology developed by Forrester Research that enhances a company’s technology decision-making processes and assists vendors in communicating the value proposition of their products and services to clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of IT initiatives to both senior management and other key business stakeholders.
