National IT Service Provider Day

From global enterprises to small startups, companies everywhere rely on technology to function, grow and thrive. Yet behind the sleek interfaces and seamless connectivity lies a dedicated force of professionals who keep it all running—our IT service providers. On National IT Service Provider Day, we recognize and celebrate these unsung heroes of the digital age.

From managing infrastructure and cybersecurity to supporting users and enabling innovation, IT service providers are the backbone of modern business operations. Today is about honoring their expertise, dedication and the critical role they play in keeping our connected world running smoothly.

To celebrate today, we have compiled a list of managed service providers, value-added resellers and  IT consultants. These companies have shared what sets them apart and how they make a difference for companies like yours every day.

Managed Service Providers

At GO Technology Group, we specialize in delivering secure, reliable, and locally based managed IT services to organizations across the greater Chicago area. From private schools and park districts to law firms and municipal governments, our clients rely on us for proactive IT support, cybersecurity solutions, and cloud services tailored to their specific operational needs. What sets us apart is not only our 15-minute average response time and resolution in under an hour–but also the relationships we build. Our locally embedded team takes pride in becoming a true partner, ensuring technology never stands in the way of serving your community or clients.

In a time when Chicago-area organizations are facing increased cybersecurity threats and IT resource constraints, GO Technology Group provides the clarity and consistency they need to plan ahead and operate smoothly. Whether helping a school implement mobile device management or securing remote access for a village administrator, our approach is grounded in making IT feel simple, scalable, and secure.

John Marta, Principal & Senior IT Architect, GO Technology Group

 

We believe cybersecurity and compliance should drive business growth, not stand in its way. Through our core services — managed security services, compliance and risk consulting, penetration testing, and cybersecurity assessments — we help organizations build stronger defenses, streamline compliance, and create lasting resilience. 

To help companies move more efficiently, we developed Accelerator+, a tailored approach that simplifies the path to complex certifications like SOC 2, ISO 27001, PCI DSS, and HIPAA. Accelerator+ combines expert advisory, proven frameworks, and automation to fast-track readiness, reduce internal workloads, and give businesses a clearer, faster route to certification. It is designed to remove the bottlenecks that traditionally slow down compliance and to make security part of everyday operations, not a roadblock. 

Building on that success, we recently introduced iTrust, an advanced platform that integrates cyber risk assessment and compliance management into a single, easy-to-use solution. iTrust brings visibility, automation, and control together in a way that helps organizations manage risk smarter and respond faster. 

As our name suggests, trust is the foundation of everything we do. We partner with clients to design security programs that go beyond checking a box. Our work strengthens relationships with customers, investors, and regulators by proving that security, transparency, and accountability are built into the business at every level. 

At TrustNet, we do more than secure systems. We help organizations turn cybersecurity and compliance into strategic assets that fuel growth, strengthen resilience, and create long-term trust.

Trevor Horwitz, CISO, TrustNet

 

National IT Service Provider Day is a chance to recognize the crucial role we serve in enabling businesses through technology. Our offerings include dependable IT system management, cybersecurity strategies, and cloud services, all customized to fit the specific requirements of each client. What makes us unique is our dedication to tailored assistance and fostering lasting partnerships, ensuring companies feel supported and protected in their daily operations. 

By deploying adaptable solutions, we help organizations optimize workflows, reduce disruptions, and boost efficiency on the go. For example, strong IT oversight has been proven to cut system failures by as much as 85%, allowing teams to concentrate on their primary goals. Our focus goes beyond technical know-how–it’s about being a dependable ally that businesses can trust. Witnessing the tangible results of our efforts, from seamless operations to long-term achievements, makes this career truly fulfilling and drives our passion to evolve.

Valentin Radu, CEO & Founder, Blogger, Speaker, Podcaster, Omniconvert

 

At Myriad360, we specialize in making complex IT environments work seamlessly — whether it’s optimizing infrastructure, securing global networks, or integrating cutting-edge cloud and cybersecurity solutions. With over 700 technology partnerships, we bring unmatched expertise and agility to the table. What sets us apart is our ability to design, deploy, and manage tailored solutions that align with each client’s unique business goals. Our clients consistently see reduced downtime, improved performance, and stronger security postures — all of which translate into smoother operations and better outcomes for their teams and customers.

Herb Hogue, Chief Technology, Solutions, and Innovation Officer, Myriad360

 

In the IT services landscape, the real differentiator isn’t just infrastructure–it’s enablement. While most providers focus on tools and systems, the missing link is often the workforce’s ability to fully utilize them. That’s where enterprise tech training plays a transformational role. At Edstellar, the focus is on delivering instructor-led training directly at client locations, aligning learning with live systems, real workflows, and immediate business needs. 

This approach has helped organizations accelerate digital adoption, particularly in high-stakes areas like cybersecurity, ERP rollouts, and cloud transformations. In several enterprise cases, training before deployment reduced downtime and post-implementation support needs by up to 35%. When teams are equipped to handle new technologies from day one, operations become more resilient, and tech investments start delivering returns faster. That’s the shift from service delivery to strategic impact.

Arvind Rongala, CEO, Edstellar

 

As an MSP, our value has always come from being proactive rather than reactive. We don’t just wait for things to break, we actively monitor, optimize, and strategize so our clients stay ahead of IT issues before they ever feel them. What sets us apart is how embedded we become in a client’s day-to-day operations. We’re not just a vendor on the sidelines; we function as an extension of their team. 

One example that sticks with me: we helped a mid-sized logistics company cut their downtime by over 60% in under six months, just by re-architecting their network for better failover and layering in smarter endpoint protection. That kind of impact doesn’t just save money, it gives leadership peace of mind, knowing their infrastructure won’t be the bottleneck when they’re trying to grow. 

In a world where digital infrastructure is the business, the role of an MSP has become mission-critical. National IT Service Provider Day is a great reminder that behind every seamless Zoom call, every e-commerce sale, every remote workforce, we’re there, keeping the gears turning.

Patric Edwards, Founder & Principal Software Architect, Cirrus Bridge

 

At UpfrontOps, we’ve revolutionized the way businesses handle their tech infrastructure by offering bundled essential services through our unique partnership model with over 250 global B2B technology brands. What sets us apart is our hybrid approach combining productized microservices for small businesses with elite fractional expertise for larger companies – something I developed after seeing how traditional agencies failed to scale effectively with client needs. 

Our IT support systems saved one mid-sized fintech client $37,000 annually by consolidating their business communications stack and implementing proper automation workflows. Their customer service response times improved by 41% within the first quarter after implementation, directly impacting their bottom line through higher customer retention. 

The iPaaS (Integration Platform as a Service) sector has become critical for business operations, which is why we prioritize creating seamless integrations between essential business tools. In one case study, we helped a SaaS company with $40M ARR eliminate 23 hours of weekly manual data entry by connecting their sales, marketing and customer service platforms – allowing them to redirect those resources toward revenue-generating activities. 

MSPs contribute significantly to business efficiency, but what’s often overlooked is the operational resilience they provide. During the pandemic, our clients experienced 99.8% uptime while their competitors struggled with remote work transitions. The difference wasn’t just better technology – it was having a partner who understood both the technical and human elements of their operations.

Ryan T. Murphy, Sales Operations Manager, Upfront Operations

 

With my 20 years in IT services, I’ve seen how reliable internet transforms businesses, and at Zentro Internet, we deliver 2GB speeds with 99.99% uptime that keeps our Chicago clients running smoothly. Last quarter, our enhanced security protocols and 24/7 support team helped reduce client downtime by 47%, saving them an average of $12,000 in lost productivity.

Andrew Dunn, Vice President of Marketing, Zentro Internet

Value-added Resellers 

I discovered that small businesses were struggling with complex government contracts, so we developed a streamlined approach that’s helped our clients secure an average of $917K in additional revenue. Our team doesn’t just handle paperwork – we become partners in our clients’ success, guiding them through every step of the GSA Schedule program with practical solutions. Last month, we helped a local IT company win their first government contract within 90 days of working with us, something that typically takes 6-12 months.

Josh Ladick, President, GSA Focus

 

As Managing Director at Threadgold Consulting, I’ve seen firsthand how proper ERP implementation can transform a struggling B2B SaaS company into a well-oiled machine. Just last quarter, we helped a client reduce their operational costs by 40% by streamlining their billing and inventory processes through custom NetSuite solutions. What really sets us apart is our laser focus on B2B SaaS companies – we’re not trying to be everything to everyone, but rather the absolute best at solving specific challenges in this space.

Karl Threadgold, Managing Director, Threadgold Consulting

 

Working with hundreds of agencies, I’ve witnessed how proper SEO implementation can transform a struggling business into a thriving one – just last month, we helped a local IT provider increase their organic traffic by 312%. Our team approaches SEO like a utility service, making it reliable and measurable, which has resulted in an average 68% increase in qualified leads for our IT service clients. I believe the key to our success isn’t just technical expertise, but our ability to translate complex SEO strategies into tangible business results that IT providers can actually use to grow their customer base.

Joe Davies, CEO, FATJOE

 

In my role at SERPninja.io, I’ve helped hundreds of IT service providers boost their online visibility through strategic link-building. Just last month, we helped an MSP client increase their organic traffic by 85% by focusing on high-quality backlinks from relevant tech publications. While many agencies promise quick results, we believe in building sustainable SEO strategies that continue delivering value long after our initial engagement.

Gaby Alexander, Sales Director, SERPninja.io

 

I’ve seen firsthand how fragmented data systems can cripple business efficiency, which is why we developed a solution that seamlessly connects local business data across platforms. Our recent work with a VAR showed how centralizing customer data could increase their sales team’s productivity by 35% while reducing data entry errors by 90%. We’re unique because we focus on making complex data integration simple – our platform handles the technical heavy lifting so IT providers can focus on growing their business.

Joshua Odmark, CIO and Founder, Local Data Exchange

 

I recently helped a struggling marketing agency boost their client conversion rates by 156% using our AI-powered website builder and SEO automation tools. At Elementor, we’re revolutionizing how businesses operate online by reducing website development time from weeks to days, letting our clients focus on what truly matters – growing their business.

Itamar Haim, SEO Strategist, Elementor

 

IT Consultants 

In the rapidly evolving digital landscape, our role as IT consultants is to offer strategic guidance that aligns technology with business objectives. By providing expert insights and tailored solutions, we help organizations navigate complex IT challenges, optimize resources, and drive innovation, ultimately leading to sustainable growth.

Bowen He, Director, Webzilla Digital Marketing

 

At Dragon Horse, we fuse strategic consulting with marketing and technology–one integrated team, one strategic plan. For our clients, that means fewer silos, faster go-to-market, and stronger ROI. We recently helped a mid-size SaaS firm reduce downtime-related costs by 50% while doubling lead velocity through better brand positioning. That’s the synergy we deliver.

Blake Renda, Founder / Co-CEO, Veedor Holdings LLC

 

Growth Spurt is unique since we can mix ideas grounded in statistics with creativity. This means that every attempt not only looks fantastic but also proves effective. Combining precise statistics with beautiful images truly helps our clients to better prepare and learn more about their audience. This helps create campaigns that truly connect and drive meaningful business outcomes, rather than just scratching the surface of engagement.

Spencer Romenco, Chief Growth Strategist, Growth Spurt

 

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