ControlUp has introduced ControlUp for Frontline Workers, a comprehensive solution designed to speed up and simplify digital task completion for frontline staff by delivering real-time data collection and proactive mobile device analytics. Built in collaboration with B2M Solutions, a leader in enterprise Mobile DEX, the platform provides deep visibility into the health of mobile devices—including Android—covering batteries, applications, and network connections. This ensures more reliable device performance for workers across industries such as retail, logistics, field services, and manufacturing/warehousing.
The new partnership with B2M Solutions extends ControlUp’s DEX platform capabilities, which already support Windows, MacOS, Chrome OS, Virtual Desktop Infrastructure (VDI), Desktop-as-a-Service (DaaS), and Software-as-a-Service (SaaS), to now include Android tablet and mobile devices. With true real-time visibility and proactive management capabilities for their Android mobile device fleets, organizations can now deliver a significantly improved digital experience for their frontline workers.
“Today’s workforce runs on mobile, especially at the front lines,” said Gadi Feldman, Vice President, Product, ControlUp. “Partnering with B2M Solutions lets us extend ControlUp’s industry-leading DEX platform to Android devices, giving IT teams the tools they need to spot and fix issues before they disrupt work. It’s about keeping mobile employees productive, supported, and connected.”
“We are thrilled to partner with ControlUp to bring a truly transformative DEX solution to Android mobile device users,” said Gary Lee, CEO of B2M Solutions. “Our Elemez platform has long provided critical Mobility Intelligence™, and by integrating with ControlUp’s powerful DEX capabilities, we can offer an even more comprehensive and actionable view into the mobile employee experience. This partnership will be a game-changer for organizations relying on Android devices for their critical business operations.”
Reliable, high-performing mobile devices are essential for frontline workers to stay productive and deliver a positive customer experience. But managing Android mobile devices across different hardware, apps, and network conditions can be complex. Without the right tools, IT teams often miss hidden issues that hurt performance and increase support costs.
This collaboration addresses these challenges head-on by combining B2M Solutions’ deep expertise in real-time mobile device analytics with ControlUp’s comprehensive DEX platform. The combined solution will offer customers:
- Real-time Visibility into Android Device Health: Gain granular insights into the health and usage of mobile devices, batteries, network connections, applications, and more across the entire Android mobile device fleet.
- Proactive Issue Identification and Remediation: Leverage advanced analytics to identify potential problems before they impact users, enabling IT teams to take proactive measures and minimize downtime.
- Optimized Digital Employee Experience: Ensure frontline workers have a seamless and productive experience with their Android devices, reducing frustration and improving efficiency.
- Reduced Operational Costs: By proactively addressing issues and gaining deeper insights into device performance, organizations can reduce help desk tickets, optimize device lifecycles, and lower overall operational expenses.
- Enhanced ROI on Mobile Investments: Maximize the return on investment for Android mobile device deployments by ensuring devices are always performing optimally and employees are empowered to do their best work.
The joint solution is available immediately as ControlUp for Frontline Workers to customers globally. Organizations interested in learning more about how this partnership can enhance their Android mobile device DEX can read more in this blog, Improve Frontline Worker Productivity and ROI with the New ControlUp for Frontline Workers here.
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