ControlUp announced that the ‘DaaS Like a Pro’ research organization has named it the most widely used DEX solution in its 2024-2025 End User Computing State of the Union report.
The latest research from DaaS Like a Pro delivers valuable insights into the deployment and usage of DaaS solutions, revealing key trends in end-user computing (EUC) across both public cloud and on-premises environments. This annual report offers a comprehensive overview of the current state of the EUC industry, examining areas such as DaaS adoption, vendors, security, devices, operating systems, GPUs, and manageability. The findings shed light on the key challenges and initiatives that will define the DaaS landscape in 2024 and beyond.
“The DaaS Like a Pro team of experts continue to deliver a comprehensive analysis of the EUC ecosystem with practical guidance and analysis into all aspects of DaaS adoption,” said Simon Townsend, Field CTO, ControlUp. “It’s an honor to be recognized by this influential team as the leading DEX vendor with 24% of the report contributors using ControlUp solutions – double that of the No. 2 solution. This continues to showcase the real and tangible value customers receive from the ControlUp DEX platform with its ability to deliver true real-time visibility and automated remediation to improve DEX across any desktop, any application, anywhere.”
“A new approach is emerging for performance monitoring and analysis tools that goes beyond basic monitoring to encompass the broader Digital Employee Experience (DEX),” said the DaaS Like a Pro report authors. “This approach not only tracks performance but also examines user interactions, application usage, and overall satisfaction. This shift indicates that to truly optimize the digital experience, organizations need more comprehensive solutions that address the full spectrum of employee needs, beyond what traditional monitoring tools can offer.”
The research found that ControlUp is currently the leading DEX vendor with 14% of report contributors using ControlUp Real-Time DX and 10% using ControlUp Edge DX. Microsoft Intune / Endpoint Analytics follows with 12% usage and Citrix Analytics used by 10%.
The detailed report concludes that “the EUC and DaaS landscape is evolving rapidly, with public cloud migration, hybrid-cloud, security, platform transition, and DEX as key focus areas. By embracing innovation and maintaining cost efficiency, organizations can deliver secure, scalable, and efficient virtual desktop and application services, ensuring a competitive edge in the digital era.”
For additional insights from the DaaS Like a Pro research team access the full report here.
To get started with downloading a free trial of the ControlUp DEX Platform, please visit the website here.
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