Pathlock announced an integration with ServiceNow designed to enhance the access request experience with detailed risk insights and compliant provisioning. Through this collaboration, Pathlock embeds its access governance and risk management capabilities directly into ServiceNow, giving enterprises greater visibility and control over access risk.
The integration brings identity governance workflows into the ServiceNow Service Portal and Service Catalog, which becomes the “front door” for access, while Pathlock’s IGA engine enforces policy, approvals, compliance, and provisioning end-to-end. The integration is available in the ServiceNow Store at: Pathlock Identity Governance (IGA) Service Catalog
With Pathlock, access request decisions become risk-aware by design. Before access is provisioned, Pathlock automatically performs Segregation of Duties (SoD) analysis and sensitive-access checks. Then, it surfaces clear, contextual risk insights directly inside the ServiceNow approval flow. Once approved, Pathlock executes automated, policy-driven provisioning across ERP, financial, cloud, and line-of-business applications – enforcing least privilege access while logging every action for complete audit readiness. As a result, provisioning decisions are evaluated against organizational policies and regulatory requirements, enabling organizations to streamline compliance and manage access through a unified, governed lifecycle within the ServiceNow AI Platform.
“We meet customers where they already operate. For most organizations, that means keeping access requests in the ServiceNow Service Portal and Service Catalog they use every day,” said Haviv Rosh, CTO at Pathlock. “Pathlock brings risk-aware access governance directly into ServiceNow with deep coverage across complex ERP, financial, and business applications. This approach empowers organizations to modernize their identity governance strategy while fully leveraging the power of the ServiceNow AI Platform.”
The ServiceNow Partner Program rewards partners for their broad expertise and experience to drive opportunities, reach new markets, and deliver transformative outcomes for joint customers across the enterprise. As a Build partner, Pathlock develops and distributes applications on the ServiceNow AI Platform, including tailored configurations and seamless integrations to enhance platform capabilities.
Learn more about the integration with ServiceNow and how it strengthens secure, compliant access governance across enterprise workflows.
