Flexxible is a software company founded in 2008 in Barcelona, with a presence in Spain, the United Kingdom, the United States, India, and Brazil, specializing in digital workplace management and automation. Its solutions let companies manage devices, support, security, and digital employee experience from a single, centralized platform. Flexxible’s technology is currently deployed on close to one million devices worldwide.
Employee experience platforms have become a fixture of the enterprise stack because they carry out several important functions, including running pulse surveys and measuring engagement,
Yet while they might give HR a useful insight into how people feel about their workplace, these platforms are not designed to assess the tech that employees use: something that can make or break their day.
When a slow VPN login or a memory-hogging application erodes productivity, an engagement survey records the frustration but not the cause behind it. The team get a report instead of a way to fix it.
That’s the gap digital employee experience (DEX) platforms exist to close. Below are the top alternatives for enterprise IT teams that need unified visibility, automated remediation, and real DEX scoring across physical and virtual environments.
What Is a DEX Platform?
DEX platforms continuously measure and improve how employees experience company-provided technology. They collect telemetry from across the digital environment, combine it with employee sentiment, and turn the result into insights IT can act on. They also act on their own: for common issues, the fix runs automatically with no ticket and no waiting.
Gartner research indicates that by 2028, digital workplace teams that have fully implemented a DEX tool will carry half the backlog of those that have not.
1. Flexxible
Organizations looking for a full range of features geared around improving the employee experience will find that Flexxible, with its flagship platform FlexxClient, ticks many boxes.
FlexxClient offers full observability across hardware and software, giving leaders a full view of their view of their endpoint network from a single console. From there, they can easily see where issues are coming from and activate automated remediation which fixes them before employees notice. This all comes with compliance analysis and enterprise-grade security so that everything is kept watertight. Physical and virtual desktops are covered, including those delivered as a service (DaaS).
The platform stands out for its automated self-healing capability. This feature detects and resolves common issues before the IT team gets involved, to the extent that Flexxible customers report up to an 80% reduction in helpdesk resolution times.
Founded in Spain in 2008, Flexxible pairs unmatched Spanish-language support with global reach across the rest of Europe, the US, Brazil, and India. Deployment and automation services are included in every package rather than sold as extras.
Best for: Organizations seeking a proactive, unified DEX platform that prioritize local support and hands-on deployment expertise.
2. Nexthink
Nexthink’s Infinity platform offers deep endpoint and application visibility, with strong analytics and automated remediation. It scales beyond one million endpoints per customer and integrates widely with tools like ServiceNow, Qualtrics, and Moveworks.
Yet there is a price to pay for its depth, both monetarily and in terms of workload. Its competitive bundle is one of the most expensive out there, and its feature set is complex enough to overwhelm teams with little or no experience with it. The danger is that they end up using only a small percentage of what they paid for.
Best for: Large enterprises able to invest substantially, with the resources to use the full platform.
3. ControlUp ONE
ControlUp built its reputation on virtual desktop and application experience, and ControlUp ONE extends that capability to physical endpoints and SaaS applications. It uses AI to analyze real-time signals and apply self-healing optimizations before IT even spots the problem.
ONE comes with bundled pricing tiers, which can work well for enterprises working from a fragmented toolset.
Its bundled pricing suits organizations looking to rationalize a fragmented toolset.
Best for: Leaders trying to bring a sprawling virtualization-heavy environment into one place.
4. TeamViewer DEX
Following its acquisition of 1E, TeamViewer folds digital experience management into the remote support and endpoint management capabilities it’s long been known for. Low-code workflow orchestration handles custom fixes, and ITSM integration covers ServiceNow and Atlassian Jira.
Best for: Companies already using TeamViewer that want to build their DEX on the same foundation.
5. Riverbed Aternity
Aternity is part of Riverbed’s broader performance portfolio, which covers mobile, network, infrastructure, and application experience. It’s one of the few DEX tools with true mobile experience management, and its use of OpenTelemetry suits teams integrating DEX into wider observability.
Best for: Organizations that need to extend coverage to mobile devices.
Choosing the right platform
The right DEX platform depends on each organization’s specific needs and priorities. Factors to consider include:
- Organization size and complexity
- Existing IT infrastructure and tooling
- Specific use cases and requirements
- Available budget and resources
- Vendor support and expertise
Employee experience platforms tell you something’s wrong. A DEX platform tells you why, and fixes it.
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