Ebix has introduced a new AI agent security and governance solution designed for regulated industries through its design and delivery partnership with intentyx. Powered by SMARE (Synthetic Mind Aware Risk Engine), the behavioral security and governance platform identifies enterprise AI agents, establishes accountability, and monitors their activities to detect when their behavior deviates from approved business objectives or security policies.
Ebix will bring SMARE to clients across insurance, financial services, healthcare and other regulated industries, combining the technology with Ebix’s industry knowledge, enterprise integration experience, and growing expertise in deploying and governing AI agents within its own environment.
As AI agents increasingly access data, use tools, make decisions, and take actions across business systems, traditional security controls address only part of the problem. An agent may have valid credentials and permission to use a system while still taking a sequence of actions that the business never intended. For regulated enterprises, that creates a new control requirement: organizations need visibility not only into what an agent is allowed to do, but what it is actually doing.
The market around this problem is developing rapidly. Recent events are already demonstrating the urgency: major U.S. banks have reportedly detected unauthorized third-party AI agents operating inside customer accounts, with some agents attempting actions beyond explicit user instructions, prompting banks to tighten controls around agent access. Regulators are also increasing their focus on agentic AI, including stronger calls for human oversight and controls as autonomous agents move into critical financial and enterprise systems.
How SMARE works
The platform combines available evidence from AI platforms, business applications, cloud environments, identity systems, and existing security tools to create a connected view of agent activity. That activity is evaluated against enterprise security policies and each agent’s approved Design Intent, which defines its purpose, expected actions, authorized tools and data boundaries.
SMARE can identify policy violations, unusual behavior and behavioral drift, while preserving the evidence required by security, compliance and operations teams. The enterprise platform is designed to work alongside existing identity, security, and monitoring infrastructure, adding a control layer specifically around AI.
“We believe agent governance and behavioral security will become a major enterprise security category in 2027 and beyond,” said Gagan Sethi, CEO of Ebix Technologies. “Ebix is entering this market with technology already running in our own environment, deep expertise across AI for regulated industries and an established global client base. We see this developing into a meaningful new opportunity for Ebix as enterprise adoption of AI agents accelerates.”
“As enterprises give AI agents access to more applications, data and tools, security teams have a major challenge to understand AI activities as well as access,” said Nitin Supekar, founder of intentyx. “SMARE was built to provide that visibility and the evidence required to investigate when behavior moves outside approved intent.”
SMARE is commercially available now through Ebix and intentyx and can be deployed as SaaS or within a customer’s own cloud environment, allowing organizations to select the deployment model that best meets their security and data-handling requirements.
Ebix can support organizations from initial AI estate assessment and governance design through platform integration, deployment, monitoring, and investigation.
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