IGEL and eG Innovations have announced that eG Enterprise is now accessible on the IGEL App Portal. eG Enterprise, delivering complete observability of application and infrastructure performance, has been approved for deployment on IGEL OS-driven devices. Consequently, customers can effortlessly install and set up eG Enterprise agents on their IGEL OS devices, enabling comprehensive monitoring of their digital workspaces from end to end.
“Together, IGEL and eG Innovations are delivering total performance observability for IGEL OS users,” said Jim Airdo, Senior Vice President, Strategic Alliances, IGEL. “By making eG Enterprise available via the IGEL App Portal, we are enabling our customers to benefit from the full power of eG Enterprise for rapid implementation and secure use in remote- and hybrid-work environments with efficient cloud-direct installation.”
“Our collaboration with IGEL has empowered our mutual customers, enabling them to get a simplified and streamlined Digital User Experience delivery,” said Bala Vaidhinathan, CTO, eG Innovations. “For more than two decades, eG Innovations has been committed to helping our customers deliver an enhanced user experience for their IT services. This commitment is realized through the provision of comprehensive observability, proactive analytics, and an intuitive, user-friendly approach to performance management. Through our partnership, we have successfully extended this mission, bringing added value to our mutual customers.”
Available as an on-prem solution and as a Saas service, eG Enterprise is a comprehensive IT observability solution that is specialized for various Digital Workspaces (Citrix, Vmware Horizon, Azure Virtual Desktop, AWS Workspaces/Appstream, etc.) and provides insights into every layer and every tier of the service delivery chain. This helps admins pinpoint the root cause of issues faster than other point solution tools and hence enhance user productivity and improve IT efficiency. Besides Digital Workspaces, customers can also use eG Enterprise’s all-in-one, single-pane-of-glass to monitor on-prem monolithic applications, enterprise applications and cloud-based microservices applications as well as the end user experience for any IT deployment. Using patented root-cause diagnosis technology, eG Enterprise auto-discovers the many dependencies in an IT infrastructure and differentiates the cause and its effects, providing actionable alerts and reducing MTTR. For IGEL-powered enterprises, eG Enterprise is the only solution that delivers comprehensive monitoring of endpoints, IGEL UMS and as well as IGEL Cloud Gateways.
eG Enterprise has been validated for use on IGEL OS-powered devices as part of the IGEL Ready partner program and is now available in the IGEL App Portal as part of IGEL’s cloud services.
To learn more about the eG Enterprise app available on the IGEL App Portal, visit the IGEL App Portal here.
Established in July 2020, IGEL Ready is a growing ecosystem of more than 100 technology partners providing hardware, software, and peripheral solutions verified for use with IGEL OS to deliver a powerful, productive, and secure end user computing experience. For more information on the IGEL Ready program, please visit the IGEL Ready Showcase. If you’re a hardware or software technology maker looking to join our fastest-growing ecosystem of IGEL Ready partners, please apply here.
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