Ontinue introduced ION for Enhanced Phishing Protection, a new add-on service that expands phishing detection and response for ION MXDR customers. By managing user-reported suspicious emails, it helps reduce cyber risk and enables organizations to quickly mitigate phishing threats while maximizing the value of their Microsoft Security investments.
Phishing remains one of the most persistent and costly cybersecurity threats organizations face today. Despite investments in advanced security controls, phishing emails continue to slip through defenses. Reports show a 49% increase in phish reports between 2021 and 2024. With users frequently engaging with these emails within minutes, organizations must be prepared to respond swiftly. The challenge is compounded by the growing sophistication of phishing tactics and the sheer volume of incidents, making it increasingly difficult to distinguish real threats from false alarms. Given phishing’s role in the majority of successful cyberattacks, organizations must strengthen their ability to detect, investigate, and mitigate these threats before they lead to costly breaches.
ION for Enhanced Phishing Protection: A Smarter Approach Involving Users
ION for Enhanced Phishing Protection enhances detection and response by leveraging user-reported phishing emails as an additional detection source and providing specialized response actions. This enables customers to effectively address a critical cyber risk area that is often inadequately managed. Organizations benefit from the speed, accuracy, and consistency of ION’s proprietary automation, as well as the 24/7 expertise of the Ontinue Cyber Defense Center (CDC) to investigate and contain complex phishing incidents.
“With human error contributing to the definitive majority of cybersecurity incidents, organizations must strengthen their defenses beyond traditional security controls,” said Geoff Haydon, CEO of Ontinue. “Phishing remains one of the most effective attack vectors, because users are the last line of defense — yet they’re often overwhelmed by the volume of threats. ION for Enhanced Phishing Protection turns user-reported phishing emails into actionable intelligence, combining AI-driven automation with expert-led response to stop attacks faster and significantly reduce risk.”
Key capabilities of ION for Enhanced Phishing Protection include:
- Automated Analysis of User-Reported Phishing Emails: ION automates the analysis of all incoming phishing alerts, examining user accounts, hosts, mailboxes, IP addresses, files, and URLs. Advanced automated investigation includes attachment and URL analysis for deeper threat detection.
- Tailored, Machine-Speed Response Actions: ION can execute automated response actions, including blocking Indicators of Compromise (IOCs), restricting malicious senders, and removing phishing emails from inboxes. Response actions align with customer-defined Rules of Engagement (RoE) and can be automated or require customer approval.
- 24/7 Expert-Led Investigation and Response: If automation cannot resolve an incident, the Ontinue Cyber Defense Center (CDC) provides expert-led investigation and containment, ensuring swift mitigation of phishing threats.
ION for Enhanced Phishing Protection is now available as an add-on service for ION MXDR customers. To learn more about Ontinue ION for Enhanced Phishing Protection, visit the website here.
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