Financial Services August 20, 2025 0 Erica Turns 10: BofA’s AI Assistant Tops 3 Billion Client Interactions Erica, Bank of America’s widely adopted AI-powered virtual financial assistant, has supported nearly 50 million…
AI February 24, 2025 0 Erica Drives BofA’s Digital Surge: 26B+ Interactions, Up 12% YoY Bank of America saw a 12% rise in digital interactions last year, hitting a record…
Financial Services October 4, 2024 0 Family Banking Launched by BofA Helping Parents Raise Financially Savvy Kids Bank of America introduced a new solution to assist parents in guiding their children as…