In the ongoing effort to fortify defenses against messaging fraud within the communications ecosystem, netnumber Global Data Services introduced Number Lock and Number Watch. These resilient services aim to support the protection of telecom providers, financial institutions, and various enterprises from intricate instances of organized messaging fraud. Additionally, they align with recent regulatory initiatives aimed at ensuring the security of text messaging.
Offered through the netnumber Services Registry (nnSR), an industry registry launched and managed by netnumber GDS and a critical piece of the U.S. message routing infrastructure, the new services include sought-after security measures and real-time monitoring to deter brand impersonation and other emerging U.S. text messaging crimes.
Number Lock increases security for enterprises by restricting text messaging on customer-specified 10-digit non-mobile numbers upon the request of the subscriber to the number. With Number Lock, enterprises can secure their brand and prevent fraudsters from using well-known business phone numbers via text messaging to gain a victim’s trust.
“Highly organized, sophisticated fraudsters are attempting to hijack recognized phone numbers of brands and financial institutions and using them to communicate with end-user victims to extort them via text messaging,” said Catalin Badea, VP of Product Management at netnumber GDS. “In this scheme, fraudsters may target phone numbers trusted by a customer base, such as call center or emergency numbers used to report a stolen credit card. The unsuspecting victims believe they are engaging with real brand representatives and are persuaded to divulge account passwords and sensitive information, make purchases or transfer money,” Badea explained.
With Number Lock:
- A customer’s specified 10-digit non-mobile numbers will have a strict no-texting status, making them virtually impossible to target.
- Customers will receive regular reports on text-enablement requests for their numbers.
- Do Not Originate requirements, which help enterprises inform the industry of their non-text-enabled phone numbers, will also be supported by the service.
Number Watch, the company’s other new innovation, is a comprehensive phone number monitoring solution for telecom providers, financial institutions and enterprises. Number Watch stores customer-specified phone numbers on a watchlist continually monitored for a wide range of events and activities by netnumber GDS. The customer is immediately informed if any monitored events are observed on watchlist phone numbers. “Essentially, Number Watch allows our customers to be alerted to events in real time, helping them detect any potential fraudulent activity,” Badea added.
Steve Legge, President and CEO of netnumber GDS, said he believes the two new timely services are critical for the U.S. telecom industry, which is working with customers and government regulators to protect consumers from communications fraud. “We continue to invest heavily in creating innovative services that provide creative and novel ways to undercut communications fraudsters, protecting our customers, partners and the industry as a whole,” comments Legge.
To learn more about how to defend against text messaging fraud with Number Lock or Number Watch, visit the netnumber Global Data Services website.
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