ControlUp has announced the appointment of Beau Dolinsky as its Vice President of Customer Experience. With extensive experience in strategic leadership roles at companies like Zoom and Citrix, Dolinsky excels in building and managing high-performing teams focused on delivering innovative solutions to boost customer satisfaction and drive business growth
Over his career, Dolinsky’s expertise in partner-led delivery models and customer success initiatives has consistently resulted in increased efficiency and substantial revenue growth. He joins ControlUp from Zoom where he was instrumental in launching new professional services and customer success strategies that profoundly impacted the company’s market presence. Prior to his position at Zoom, Dolinsky worked at Citrix for more than a decade, most recently serving as Global Head of Customer Experienced Partnerships where he successfully managed the growth and maturity of the company’s Partner Customer Success Management program. A graduate of Florida State University, Beau Dolinsky holds dozens of technical licenses and certifications validating his expertise in end user computing technologies from Citrix, Microsoft, IGEL and more.
“Beau’s extensive background in professional services and customer success is perfectly aligned with our strategic direction to focus on how customers may fully realize the value of their DEX investments,” said Tom Holland, Chief Revenue Officer, ControlUp. “He is a proven innovator in driving significant business growth by architecting customer success management practices that activate customer retention and loyalty. His experience will bring valuable depth to our leadership team as we further our aggressive expansion plans.”
“I am thrilled to be joining the ControlUp team at this exciting juncture where the importance of DEX technology is delivering game-changing effects for digital businesses everywhere,” said Dolinsky. “The opportunity to further enhance how businesses manage and optimize their employee experiences with increased automation is immense and I look forward to contributing to ControlUp’s rapid growth as the industry’s most innovative DEX visionary.”
Dolinsky joins ControlUp effective January 6th 2025 and reports directly to Holland. To learn more about Beau Dolinsky and the rest of the leadership team, visit the website here.
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