New Relic has launched Infrastructure 360, a new solution designed to help platform engineering, infrastructure, and operations teams accelerate incident detection and response. Built on New Relic’s existing infrastructure observability capabilities, Infrastructure 360 adds deeper operational insights through a dedicated user interface, giving teams greater visibility into infrastructure performance and potential issues.
In modern cloud-native environments, application performance relies on a complex web of shared infrastructure such as databases, storage, networks, and Kubernetes clusters. A single configuration tweak to any of these underlying services, or even a noisy neighbor application consuming shared resources, can trigger widespread downtime. Infrastructure 360 tackles this complexity by providing unified visibility for multi-cloud and hybrid environments.
With Infrastructure 360’s advanced app-to-infrastructure dependency mapping and detailed configuration change history, engineers can instantly pinpoint the root cause of performance incidents. By surfacing this context, Infrastructure 360 transforms passive monitoring into an active push for coverage and proactive reliability.
“As modern cloud environments grow more complex, engineers need to move beyond simply learning that a host is spiking to a 360-degree view of its dependencies and its broader impact,” said New Relic CTO Michael Frendo. “With Infrastructure 360, we are elevating reactive monitoring into a proactive infrastructure observability platform. By establishing deep relationships and tracking exact configuration changes, New Relic is drastically speeding up problem resolution and building the essential data foundation necessary for AI-driven automation.”
Key features and benefits of Infrastructure 360 include:
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Automated Resource Discovery & Instrumentation gaps: Infrastructure 360 agentlessly scans connected AWS and Azure accounts to map out all active cloud resources, identifying what exists regardless of its monitoring state. It proactively provides instrumentation blind spots with guided onboarding workflows, transforming passive reporting into active remediation of blind spots.
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Configuration Change Tracking & Explorer: The solution automatically captures and stores infrastructure change events in AWS, Azure service configurations and Kubernetes object manifests. Engineers can use the Configuration Explorer to view exact property-level before-and-after diffs, instantly correlating application performance spikes with recent deployments.
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Advanced App-Infra Topology Mapping: Moving far beyond APM-to-host connections, Infrastructure 360 maps dependencies connecting APM directly to underlying cloud networks, load balancers, application gateways, databases, among many others, to eliminate production issues.
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Enhanced Data Foundation for New Relic Autopilot: The deep relationship and configuration change data gathered by Infrastructure 360 serves as a critical foundation for AI and automation capabilities. When paired with New Relic Autopilot—a set of automated SRE agents that investigates, explains, and helps fix incidents using real-time data from your environment—this rich operational intelligence enables the AI to make significantly more accurate and context-aware decisions.
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Unified Workflow and Intelligence: Unified visibility for platform engineering, infrastructure and operations teams provide reliability, cost and security lenses. All active alerts, observability blind spots, config changes across all of infrastructure are accessible through Infrastructure 360.
Learn More at https://newrelic.com/
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