Park Place Technologies has launched a new service for organizations using Everpure M and X Series FlashArrays, offering hardware break/fix assistance, access to current-generation replacement parts, and Purity//FA software support. The company is the only third-party provider to deliver both hardware maintenance and specialized Purity//FA software expertise in a single service.
The new support offering for Everpure M and X Series FlashArrays delivers comprehensive coverage for M and X series arrays while costing 30% to 40% less than Everpure’s renewal pricing. In addition to hardware break/fix support and current generation parts replacement, the service offers remote Purity//FA software troubleshooting and operational support from Level 3 engineers with deep EverPure expertise. Flexible SLAs are tailored to customer environments and timelines, with coverage up to 24/7 with a four-hour response time.
The service was created specifically for EverPure users whose FlashArrays are past their initial committed term and who prefer to avoid a costly, long-term OEM renewal or forced hardware refresh.
“For operations where Everpure FlashArrays are working well at their third year OEM renewal, switching to Park Place support will save considerable subscription cost while providing the expert, reliable, and flexible global support we are known for,” said Jason Allen, Vice President of Complex Solutions at Park Place Technologies.
To learn about the Park Place Technologies EverPure FlashArray support, visit the website here.
Related News:
Cerabyte Receives Investment from Pure Storage for Data Storage Technology
The Future of Vision AI Advanced by Pure Storage and Landing AI
