AI, We See You: A Day to Appreciate Artificial Intelligence

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Despite the apprehension surrounding AI adoption, the AI market is seeing fast growth. It reached $184.04 billion in 2024 and is expected to surpass $200 billion by the end of 2025, continuing to climb to $826.73 billion by 2030. While there are growing pains, the majority are seeing that AI is a useful tool that enhances productivity. 

AI Appreciation Day is an opportunity to acknowledge the transformative power of artificial intelligence. Today, we are highlighting the role AI plays in the tech industry by sharing the perspectives of the following tech experts on the implementation of AI.

Data Storage & Cloud Computing

AI Appreciation Day is a great time to acknowledge how AI is solving real problems in the enterprise storage sector. An effective example is AI-powered auto tiering. Rather than relying on fixed schedules or manual policies, AI observes how data is used and moves it between flash and disk tiers based on actual workload behavior. This ensures that frequently accessed data remains on high-performance storage, while infrequently used data is shifted to lower-cost media without affecting application performance.
This kind of automation simplifies operations while improving resource efficiency. It creates a storage environment that continuously adapts to changing demands, reducing overhead and supporting consistent performance at scale.
As we celebrate AI appreciation today, it is worth recognizing the critical role it plays in making data storage smarter, more efficient, and ready for the future.
In recognition of AI Appreciation Day, it is worth highlighting how Edge AI is shaping the future of autonomy across industries. In 2025, Edge AI is playing a massive role in enabling autonomous systems to make independent, real-time decisions with minimal human intervention. From self-driving cars navigating complex environments to smart factories optimizing production processes, Edge AI is now delivering localized intelligence that operates well even in places where network connectivity is limited. This autonomy is reducing reliance on cloud connectivity and improving operational efficiency across industries. As AI models become even more advanced and small models enable high-quality AI inference on devices with limited computing power, Edge AI will continue to drive innovation by empowering devices and systems to analyze data, detect patterns and respond without centralized oversight.

At PEAK:AIO, we were built for AI from day one. Our platform is designed to handle the intensity and diversity of modern AI workloads, from local inference at the edge to training and fine-tuning large models in the data center.

As organizations adopt in-house AI for sensitive workloads, such as running private GPTs on company data or delivering AI-driven insights at the point of care, performance and efficiency become critical. Traditional storage systems often cannot keep up. PEAK:AIO removes those barriers, giving teams the speed, scalability and simplicity they need to innovate without compromise. From the edge to inference to full-scale deployment, we provide a complete solution.

Mark Klarzynski, CSO & Co-founder, PEAK:AIO

AI has helped our team improve operational efficiency by streamlining multiple business processes across our organization. We were able to significantly reduce the manual workload involved in day-to-day tasks, and AI enabled us to automate repetitive operations that previously took a lot of time. As a result, our team was able to focus on more growth-oriented initiatives.

Another benefit AI brought to our company was the ability to streamline our creative workflows. From content generation and idea testing to customer messaging and campaign iterations, AI allows us to move faster and with more agility. We’re able to test new ideas much faster, as the implementation process is AI-assisted.

As a relatively small team, AI has been a force multiplier. It has empowered us to accomplish the work of a much larger group without needing to expand headcount — especially in the marketing department.
Liutauras Morkaitis, Head of Customer Support Team, HOSTLINE

IoT and Internet

Here at Atombeam, we know that for the use of AI to become widespread it needs to be faster, consume less power and be more effective in its advice and actions. To do that, a different approach is needed. On AI Appreciation Day we celebrate the potential that AI has to change the way things are done, but we also recognize that the way AI is done needs to be changed as well.

Here at Atombeam, we’re developing an AI solution that we call the Persistent Cognitive Machine (PCM). Unlike LLMs that reset after each session, the PCM is designed to maintain persistent memory structures that accumulate knowledge and experience over time. It operates continuously rather than reactively. The combination of Atombeam’s data transmission technology and the PCM’s persistent memory system has the potential to enable AI to operate with 85% less power consumption than large LLMs, for equivalent operations.

When the PCM retrieves responses from its accumulated knowledge rather than performing fresh analysis, it requires minimal computational resources – all while delivering increasingly sophisticated insights based on experience. The system’s goal is to initiate interactions with users without prompts, and is designed to monitor real-world systems continuously, and even enter “sleep” modes where it curates and processes memories, analogous to dreaming.

We believe that for AI to truly live up to its potential, the way AI is done needs to evolve as well.

Charles Yeomans, CEO, Atombeam

At Zentro Internet, we’ve integrated AI into our marketing workflows to personalize customer journeys and predict campaign performance with amazing accuracy. Just recently, our AI-driven email segmentation increased open rates by 45% for a major client campaign, something I honestly didn’t think was possible with traditional methods. While we still rely heavily on human creativity and strategy, I’ve found that AI helps us make smarter decisions about where to focus our marketing efforts and resources.
Andrew Dunn, Vice President of Marketing, Zentro Internet

Security

Artificial Intelligence (AI) isn’t notional or optional, it’s here, and it’s necessary. A primary reason why our systems are built on AI is not only to maximize detection accuracy and minimize traveler inconvenience, but also because AI enables technology to be future-proofed, constantly upgraded to detect evolving threats without replacing hardware or altering security protocols. 

Bryan Cunningham, President, Liberty Defense

AI is reshaping enterprise operations and redefining the front lines of cybersecurity. From large language models (LLMs) to generative AI, these technologies are the ultimate force multipliers impacting Risk Operations Centers (ROCs), automating detection, predicting threats, and triaging risks at a scale humans simply can’t match. AI pinpoints anomalies in seconds, speeding up incident response, and transforming reactive security teams into proactive defense engines.

That same tech also opens up new attack surfaces. From prompt injection and data leakage to model manipulation and hallucinations, AI introduces a fresh class of vulnerabilities. Organizations that harness AI must also secure it across the full lifecycle: from development and deployment to monitoring and governance. That means embedding security by design, enforcing real-time oversight, and setting clear, ethical boundaries for AI behavior.

On AI Appreciation Day, let’s go beyond the hype. Let’s celebrate AI’s impact and reckon with its risks, ensuring security and compliance remain top priorities in our race towards innovation.

Dilip Bachwani, Chief Technology Officer, Qualys

AI Appreciation Day is a great reminder of how far technology has come and how much stronger we are when human insight and machine intelligence work together.

In cybersecurity, that partnership is essential. Threats don’t take breaks, and neither do the teams working to stop them. AI helps by spotting patterns, flagging suspicious activity, and speeding up response times. But it’s the people like analysts, engineers, and threat hunters who bring the experience and judgment needed to make the right call or provide detailed insights on what is important.

It’s not about choosing between humans or AI. It’s about combining the best of both. AI handles the scale and speed; humans bring the insight and strategy. Today we’re not just appreciating AI–we’re celebrating the partnership between people and technology that keeps organizations secure every day.

John DiLullo, CEO, Deepwatch

AI Appreciation Day presents a timely opportunity to consider AI’s immense potential, particularly the transformative role of Agentic AI. These autonomous agents are taking on complex tasks, making decisions, and engaging with core systems mainly through APIs, potentially gaining unfettered access to sensitive data. However, this powerful integration also introduces a significant security blind spot. It is crucial to maintain full visibility and robust governance over how these AI agents communicate through the API layer, including the use of emerging Model Context Protocols (MCPs). Doing so is essential to fully realize AI’s benefits safely and to prevent risks such as data leaks or fraud. 

Eric Schwake, Director of Cybersecurity Strategy, Salt Security

AI is a transformative technology that offers numerous benefits across various sectors, including healthcare, where it is used to detect diseases earlier, suggest personalized treatments, and accelerate the discovery of new medicines. However, AI also introduces new risks, particularly in cybersecurity and application security. Cybercriminals are leveraging AI to automate phishing attacks, bypass traditional defense mechanisms, and create convincing deepfakes. To mitigate these risks, organizations must adopt proactive security measures, such as integrating AI-trained security tools to detect AI threats in real-time and protecting AI models from data poisoning and manipulation through robust DevSecOps practices. By staying vigilant and addressing the evolving threats enabled by AI, we can embrace AI at scale with confidence and harness its potential to improve our lives while minimizing its risks.

Boris Cipot, Senior Sales Engineer, Black Duck

With the average cost of a data breach in the U.S. nearing $10 million, and public companies typically seeing a 3–5% drop in share price following a breach disclosure, the business case for investing in cybersecurity software is clear. For corporate IT organizations, this isn’t just about risk mitigation—it’s about financial responsibility. When you factor in legal fees, reputational damage, and the fact that recovery can take six months or more, the true operational cost to the business can far exceed the initial breach impact. Proactive cybersecurity investment is not a discretionary expense—it’s a strategic imperative.

Geoff Barrall, Chief Product Officer, Index Engines

At SIRP, AI isn’t a bolt-on. It’s the core of everything we do. Built as a fully AI-native platform, SIRP is powered by OmniSense™, our proprietary AI brain that drives an agentic mesh of specialized AI agents. These agents work autonomously to handle alert triage, investigation, and response at scale. We’ve gone beyond playbooks. Our L1 AI analyst, “Sara,” doesn’t just assist analysts. Instead, she eliminates the need for human L1 work entirely by delivering contextual, LLM-generated case summaries, prioritizing incidents based on business impact, and orchestrating response across the stack in real time. This isn’t about replacing people. It’s about empowering them to focus on what matters most.

On AI Appreciation Day, I want to spotlight a global financial services organization that completely redefined its SOC with SIRP. After implementation, we helped them cut their mean time to respond from over three hours to under ten minutes. We also enabled them to offload 100 percent of Tier-1 triage to autonomous AI agents, reduce alert fatigue by more than 90 percent, and scale incident handling by 12 times, all without expanding their analyst team. What was once a reactive, resource-strained operation quickly became a focused, proactive defense hub. That’s the kind of transformation AI should bring to cybersecurity, not just faster outcomes, but smarter, more resilient, and truly scalable security operations. And at SIRP, we’re proud to be leading that evolution.

Muhammad Omar Khan, Co-Founder, SIRP

AI is completely changing the game in cybersecurity—and not a moment too soon. The threat landscape has shifted from isolated incidents to modern, persistent, fast-moving hybrid attacks that move across data centers, identities, and clouds, and applications. The old ‘perimeter’ defense mindset doesn’t cut it anymore – without AI, it’s impossible to keep pace. Only AI connects the dots across these domains in real-time to surface real attack signals, and drive faster, smarter responses.

That said, AI adds fuel to both sides of the fire. Attackers are already using it to gain a competitive advantage scaling social engineering and automating full scale campaigns. But we see huge upside for SOC defenders to turn the tables harnessing AI across their workflow to accelerate threat detection, triage, correlation, prioritization, investigation, response, and reporting.  From natural language interfaces and SOC copilots to autonomous AI Agents, we see AI and human intelligence working in concert. The future of cybersecurity is intelligent collaboration between humans and machines.

Mark Wojtasiak, VP of Product Strategy, Vectra AI

Appreciation is growing for AI-powered security cameras and the benefits they can bring to businesses, schools and cities. Enhanced with AI, a standard security camera can proactively identify problematic situations and alert authorities so they can take action to resolve issues before accidents, theft, or other emergencies develop.

Furthermore, cloud-based video surveillance combined with AI can identify trends business owners can use to increase efficiency and optimize operations. Of course, the ethical use of technology and data privacy are always paramount. When designed, deployed, and operated with transparency and cybersecurity, AI-powered security cameras can dramatically improve business efficiency and make the world a safer place.

Dean Drako, CEO of Eagle Eye Networks

Today, AI is both an asset and a risk for users and organizations navigating the complex landscape of browser security. On one hand, cybercriminals are using AI to become more innovative and successful in their attacks, fueling a significant rise in sophisticated threats. Menlo’s 2025 State of Browser Security Report revealed a 140% year-over-year increase in browser-based phishing attacks with nearly 600 incidents of generative AI fraud, demonstrating the efficacy of which threat actors are leveraging AI to craft convincing phishing scams, impersonate trusted brands and websites, and embed malware into documents that appear to be harmless. With the help of AI, these attacks can now bypass traditional security tools by exploiting zero-day vulnerabilities and using evasive techniques.

On the other hand, enterprises can stay one step ahead by harnessing AI to fight back against these threats, making it a critical tool to help organizations prioritize defense. For example, AI-powered techniques like computer vision and real-time behavioral analysis can be leveraged to identify highly evasive threats and stop them in their path before they cause harm (and without disrupting the user’s experience on the browser). By taking advantage of the intelligence and protection these tools can provide, organizations can ensure that the browser remains secure, even in the face of sophisticated, AI-driven threats.

To remain defensive against AI as it continues to evolve and pose security concerns for enterprises, organizations must have the resources in place to detect, understand, and anticipate emerging threats.

Devin Ertel, CISO, Menlo Security

Green Tech

At EVhype, AI has proven to be a game changer for how we provide value to the electric vehicle (EV) community. We use AI to analyze large amounts of data, such as real-time charging station availability, vehicle characteristics, and user activities. This helps us to provide hyper-accurate, personalized recommendations to help drivers navigate the confusing world of EV infrastructure, so that going electric is as little hassle as possible. It’s also essential in helping to bring a more friction-free user experience with minimal manual effort.

Perhaps the single biggest benefit we’ve experienced from AI is optimizing our charging route planning. Using AI algorithms, we take into account several data points, including distance to stations, battery life, and user preferences, to suggest the most optimal routes. This resulted in a 44% reduction in the time spent planning trips, providing a better overall experience for users as well as freeing drivers to spend less time thinking about charging and more time behind the wheel.

Our mission to expedite the move to sustainable transportation is rooted in AI. By streamlining data, we are democratizing EV adoption, making it more approachable and user-friendly. The validation of our AI-driven solutions demonstrates how AI can drive niche industries to become a mainstream movement, serving as a useful tool for technology companies seeking ways to innovate and enhance user-centered services.
Rob Dillan, Founder, EVhype

Managed Service Providers

At ECS, we are at the forefront of enabling the AI revolution by delivering advanced infrastructure solutions purpose-built for the demands of next-generation workloads. As AI, 5G, and accelerated technologies continue to converge, our customers face the dual challenge of sustaining accelerated compute performance while managing the escalating heat generated by increasingly dense chip configurations. Traditional air-cooled systems are simply not keeping pace.

That’s why we’ve invested heavily in engineering integration solutions such as direct-to-chip (D2C) liquid cooling systems. These solutions bring the coolant directly to the surface of high-heat-generating CPUs and GPUs—absorbing heat at the source and removing it with far greater efficiency than conventional methods. Not only does D2C drastically reduce power consumption, but it also enhances performance stability and rack density—critical factors for AI-intensive environments. Liquid cooling isn’t just a response to AI heat—it’s a strategic advantage for organizations looking to scale intelligent workloads without compromise. It’s clear to us: liquid cooling is the future, and ECS is making it real for our partners today.

Jay Lawrence, CEO, Equus Compute Solutions

AI has been transformative for Pax8’s mission to empower small and medium-sized businesses through our partner community leveraging our cloud commerce Marketplace. We’ve integrated AI-powered tools throughout our Marketplace that help managed service providers (MSPs) discover new opportunities, design tailored technology solutions, and engage more effectively with their customers. Our AI-driven technology is redefining how partners manage their business operations, making enterprise-level capabilities accessible to SMBs that previously couldn’t afford them.

As we look to the end of 2025 and beyond, AI continues to be central to our vision of democratizing technology access. Our recent research into ‘The Agentic Inflection Point’ highlights how agentic labor and AI-powered automation are transforming SMB operations, as 54% of midsize enterprises have already deployed AI, and 83% of high-growth SMBs are actively experimenting with it. AI Appreciation Day is a perfect opportunity to recognize how this technology is not just changing how we work, but fundamentally improving how small businesses can compete and thrive in today’s digital economy.

Nick Heddy, President and Chief Commerce Officer, Pax8

One of our turning points came during a complex EHR integration project for a multi-site healthcare provider. Our team was drowning in repetitive data mapping tasks, and timelines were slipping. That’s when we introduced an AI-based data mapping assistant trained on previous integration patterns. What used to take our engineers 30-40 hours per client dropped to under 10 with higher accuracy.
But the biggest shift wasn’t just speed, it was focus. Freed from the grind, our engineers could spend more time solving edge cases, customizing features, and improving UX for end-users. In six months, we saw a 35% reduction in average delivery time across similar projects, and customer satisfaction scores jumped by 28%.
Don’t look at AI as a replacement; it’s a force multiplier. Start by applying it to the tasks that drain time but require little creative judgment. You’ll not only save hours, but also unlock your team’s full potential where it matters most. The ROI? Happier clients, less burnout, and room to build what really moves the needle.
John Russo, VP of Healthcare Technology Solutions, OSP Labs
At Titan Technologies, AI has revolutionized our cybersecurity defense capabilities in ways I never imagined when I started this company in 2008. We now deploy AI-driven security tools that detect and respond to threats in real-time, catching attacks that traditional antivirus software completely misses.
The most dramatic change came when we started using AI for vulnerability scanning across our clients’ networks. What used to require days of manual assessment now happens in minutes, and we’re identifying security gaps that would have taken weeks to find manually. One client avoided a potential ransomware attack because our AI tools flagged unusual network activity patterns that looked normal to human analysts.
Here’s the ironic part – while I spend most of my time warning businesses about AI-powered cyber attacks, we’re using that same AI technology to fight back. Our AI systems now recognize deepfake attempts, analyze phishing patterns, and even predict attack vectors before hackers can exploit them. It’s like having a cybersecurity team that never sleeps and learns from every threat it encounters.
The productivity gains are staggering. We’re now monitoring 4x more client networks with the same team size, while actually improving our threat detection accuracy. My team focuses on strategic security planning instead of staring at endless security logs all day.
Paul Nebb, CEO, Titan Technologies
At EnCompass, we’ve seen AI completely revolutionize our managed IT services delivery in ways that directly impact our bottom line. Our client portal now uses AI-driven predictive analytics to identify potential system failures before they happen, which has reduced emergency support calls by 35% and helped us maintain the exemplary uptime that got us on North America’s Excellence in Managed IT Services 250 List.
The real breakthrough came when we implemented AI for automated ticket routing and prioritization. Instead of our technicians manually sorting through hundreds of support requests, AI now categorizes and assigns tickets based on urgency and expertise required. This alone freed up 8 hours per week per technician, allowing us to take on 20% more clients without expanding our team.
From attending dozens of tech events annually, I’ve seen how other MSPs struggle with resource allocation. Our AI system tracks patterns in client issues and automatically schedules preventive maintenance during optimal windows. One manufacturing client avoided a potential 3-day production shutdown because our AI flagged unusual network behavior patterns that indicated an impending server failure.
The competitive advantage is huge – while other providers are still playing catch-up with reactive support, we’re preventing problems before clients even know they exist. This proactive approach has been key to our recognition on the Fast Growth 150 List.
Scott Crosby, General Manager, EnCompass
AI has become a core enabler of how we deliver fast, proactive, and secure IT support to our clients. By integrating AI into our remote monitoring and management systems, we can detect anomalies, flag vulnerabilities, and predict potential system failures before they impact business operations. This shift from reactive to predictive support has significantly reduced downtime, allowing our engineers to focus on complex, high-value tasks instead of routine troubleshooting. We also utilise AI in cybersecurity, leveraging behaviour-based threat detection and automated incident response tools to identify and neutralise threats in real-time. AI-driven analysis helps us cut through the noise of false positives and pinpoint actual risks more quickly than any manual process can. In short, AI hasn’t replaced our team; it’s empowered us to be faster, smarter, and more efficient in protecting and supporting the organisations that rely on us.
Craig Bird, Managing Director, CloudTech24
At GO Technology Group, AI plays an increasingly vital role in how we help strengthen IT operations through proactive support, intelligent automation, and trusted cybersecurity tools. Through our partnership with Huntress, we’ve integrated AI-assisted threat detection and automated response into our security stack, enabling us to identify and contain suspicious activity before it impacts client operations. We also leverage platforms like ConnectWise for real-time monitoring, predictive ticketing, and automated patch management. Combined with the advanced AI capabilities in Microsoft 365 and Defender, we’re able to deliver enterprise-grade protection and operational efficiency to growing organizations across the area.
As a Chicago-based managed service provider, we use these technologies to enhance our internal processes and deliver scalable, strategic IT consulting. By using AI-driven insights to assess cyber risk, guide compliance readiness, and inform infrastructure decisions, we help clients navigate today’s evolving threat landscape with clarity and confidence. The result is a truly proactive IT support model, backed by automation, expert guidance, and a deep commitment to security and business continuity, whether we’re working alongside in-house IT teams or serving as a full-service extension.
John Marta, Principal & Senior IT Architect, GO Technology Group

Cloud & Hybrid Cloud

Artificial Intelligence holds the promise of transforming businesses across every industry. However, the real magic happens when data is readily accessible and properly managed. In a ready state, data becomes the fuel for AI systems, enhancing their ability to produce actionable insights and drive strategic decisions. This empowers companies to innovate rapidly, respond to market changes, and meet customer demands with precision. When data flows seamlessly into AI algorithms, it enables smarter forecasting, more personalized customer experiences, and overall efficiency improvements. Companies must prioritize having their data organized and accessible, as it is the key to unlocking AI’s transformative potential. 

Oded Nagel, CEO, CTERA

Unlike static on-prem environments, cloud infrastructure is distributed and dynamic, requiring real-time capabilities to manage access securely and efficiently. As organizations scale and adopt multi-cloud architectures, traditional access controls often fall short, lacking the agility and context awareness needed to keep pace.

Artificial intelligence plays a critical role in modern access management by enabling just-in-time, least privilege access decisions based on real-time context such as user behavior, access history, and risk signals. This intelligent automation reduces manual overhead, strengthens compliance, and minimizes the attack surface while supporting operational speed and flexibility.

Modern access management demands smarter, more adaptive solutions to keep organizations secure, compliant, and agile in today’s complex digital landscape.

Rom Carmel, Co-founder and CEO, Apono

AI is redefining modern infrastructure by driving real-time observability, autonomous operations and intelligent orchestration across hybrid and multicloud ecosystems. This evolution is fueled by advances in computing capacity, high-speed data processing, and scalable storage, which enable AI to analyze large volumes of data quickly and accurately. When integrated into observability platforms, AI utilizes machine learning and anomaly detection to identify performance issues, conduct root cause analysis, and trigger automated remediation—functions that previously relied on manual oversight.

In parallel, AI is enabling a shift toward agent-based architectures, where autonomous agents manage and coordinate infrastructure components via APIs and messaging protocols. This model helps eliminate operational silos, enhances security, enforces compliance at scale, and supports predictive analytics and proactive incident response. The path forward lies in architecting AI-ready infrastructure that is scalable, secure, and interoperable, empowering teams to move from reactive management to proactive, insight-driven innovation.”

Sunitha Rao, SVP and GM of Hybrid Cloud Storage, Hitachi Vantara

Software as a Service

AI is a game-changer for application development teams battling with the twin challenges of increasing velocity to the business while striving to deliver a user experience that is pixel-to-pixel matched with designs. However, professional developers building serious enterprise apps need predictability and work with security and other compliance guardrails. Injecting AI into the design-to-code-to-deploy process without oversight or curation may not work for them.
Instead, a product-led operating model can get AI out of the lab into mainstream business of building end-to-end enterprise software: design, development, and lifecycle management. A fully configurable AI-powered developer platform that acts as a foundation to launch cross-platform, enterprise-grade apps with unmatched efficiency and scalability, is the key.
Also, modernization projects take up a significant share of the enterprise budget. Greenfield app development is very promising with AI led approaches, but when it comes to brownfield application modernization or feature enhancements, any AI needs to learn the context – components, architecture, best practices etc. – before it starts generating solid, reliable and maintainable code. Enterprise applications and solutions are complex and need a lot more enablement on top of existing AI orchestration to get it right.
In this Day 1 of AI-powered software development, beyond efficiency and velocity, an AI coding platform catalyzes new business thinking, holds your customer’s attention, and wins mindshare. That’s the single most enduring factor that will drive enterprise AI adoption and eventually power Day 2 (intent-based, on-demand software experiences).

As we celebrate AI Appreciation Day, it’s clear that artificial intelligence is no longer just a technology trend. It is a driving force reshaping how we work, connect, and deliver value.

At Whatfix, we see AI not just as a tool, but as a catalyst for finally making software work for people, not the other way around. From helping a global humanitarian organization achieve a six-fold surge in volunteer participation to modernizing complex systems for the U.S. Army, our solutions are built around one principle: putting users first.

Enterprise software remains too complex, fragmented, and inefficient. The future of digital adoption is not just about guiding users; it’s about helping them accomplish their goals intelligently and effortlessly. With ScreenSense, our patented AI technology, we are changing that. It understands user context, interprets interfaces in real-time, and delivers intelligent, adaptive guidance without the need for deep integrations.

This represents a shift from static digital adoption to intelligent execution. By learning user workflows, anticipating the next steps, and automating tasks, we transform software into a system of intelligence and action. The results are tangible: faster onboarding, higher adoption, fewer support tickets, and stronger ROI.

We are laying the foundation for a new kind of enterprise, one where technology senses, responds and evolves with its users. The future is intelligent, intuitive, automated, and adaptive. As AI continues to evolve, so will our ambition to create experiences where technology disappears into the background and outcomes take the center stage. At Whatfix, we are just getting started.

Khadim Batti, Co-Founder & CEO, Whatfix

Certinia’s AI is built around real customer use cases. For over a decade, we have leveraged modern technologies to drive meaningful outcomes. Today, we combine predictive, generative, and agentic AI to solve critical “jobs to be done” and deliver even better business results.

Agentic AI is the most transformative addition. Autonomous digital workers can create a hybrid workforce that blends AI with human teams. The 2025 Global Service Dynamics Report found 83% of firms have already started or plan to deploy Agentic AI with Professional Services Automation in the next year. As a first-mover in Salesforce’s Agentforce Partner Network, Certinia is pioneering these capabilities.

Our generative AI simplifies and consolidates complex data and content inside existing workflows, making tasks like timesheet entry and business review preparation much easier. This summer, our new AI agents in Certinia will help customers optimize resource staffing and manage customer success while keeping humans in the loop.

Raju Malhotra, Chief Product & Technology Officer at Certinia

OnBoard is redefining board governance with OnBoard AI, the first fully integrated AI suite purpose-built for boards. Designed to help directors make faster, more informed decisions, OnBoard AI surfaces key insights like past board actions, emerging risks, and long-ignored topics. With tools like Book AI and Assist AI, directors can focus on what matters most and walk into meetings with clarity and strategic purpose. Thus, spending less time searching and more time discussing what matters most to the business.
Security is built into everything OnBoard does. All insights are delivered in a secure, closed-loop environment where data privacy is a given, not a feature. Unlike generic AI tools, OnBoard AI never uses customer data to train external models and meets the highest standards for governance, including SOC 2 Type II, ISO 27001/27701, HIPAA, and GDPR compliance. Directors can trust that their information stays private, protected, and under their control.

At Agentech, we’ve developed a roster of more than 200 digital ‘coworkers’- AI agents purposefully built to support desk adjusters throughout the insurance claims process. These agentic teammates handle repetitive, administrative tasks, freeing licensed adjusters to concentrate on complex decisions and personalized customer service.

Each digital coworker is designed to follow precise carrier guidelines and adhere to jurisdictional regulations, ensuring compliance across states and countries while providing adjusters with clear next best actions at critical decision points. Customers leveraging Agentech have experienced productivity gains of up to four times, along with reductions in claim costs by as much as 67%.

Because our digital coworkers never rest, insurers can rapidly scale operations to meet surges during catastrophic events, such as hurricanes, without adding staff.

Robin Roberson, President & Co-founder, Agentech

At Optimum Energy, AI is fundamental to how we help customers achieve smarter, more sustainable operations. Our intelligent HVAC optimization and Energy as a Service (EaaS) solutions are powered by AI and Machine Learning to reduce energy use, lower costs, and minimize environmental impact. We’ve integrated AI into our analytics platform to train predictive models using more than a decade of operational data—enabling us to forecast optimal equipment performance and energy-saving strategies.
AI also plays a critical role in data integrity and alerting. We use real-time AI-driven checks and intelligent threshold setting to reduce noise and focus users on meaningful performance insights. As demand for sustainable, cost-efficient facility operations grows, AI is helping us scale and accelerate that future for our customers.
Jason Whittier, VP of Product Development, Optimum Energy
AI has completely reshaped our workflow by automating tedious manual tasks and unlocking new ways to serve customers. Our support team uses AI-driven chatbots to resolve common issues instantly, freeing up staff for more complex, high-value interactions. That shift alone improved response times and boosted customer satisfaction scores by 30% in under a year.
We also leverage AI for advanced data analysis, spotting trends and insights that would have taken a human team days to uncover. This lets us iterate products faster and personalize experiences in real time. For our clients, our in-house AI tools automate routine work, flag risks early, and help scale operations without ballooning overhead. It’s become the engine driving both our growth and our clients’ success.
Borets Stamenov, Co-Founder & CEO, SeekFast
With my experience building FuseBase, I’ve seen how our AI automation has transformed the way SaaS companies handle routine tasks, turning 8-hour workdays into 5-hour powerhouses of productivity. Just last quarter, we helped a client reduce their customer support response time from 24 hours to under 3 hours by implementing our AI-powered ticket routing and response suggestion system.
Pavel Sher, CEO, FuseBase

Endpoints

On this AI Appreciation Day, it’s important to look beyond the headlines about risk and focus on the measurable, positive impact AI is already having, especially in mission-critical sectors like healthcare and manufacturing.

In healthcare environments, for example, traditional AI and machine learning are helping security teams stay ahead of increasingly sophisticated cyber threats while maintaining continuity of care. These tools also provide deeper insight into user behavior and system performance, guiding smarter investments and workflow improvements.

While we should always consider the future risks of a new technology, we should recognize AI as a present-day asset – one that’s helping organizations make faster, more informed decisions. Advances in Generative AI with LLMs are a continuation and evolution of the AI journey we’re already on. The challenge now isn’t whether to embrace AI in cybersecurity – it’s how to scale and govern it responsibly to unlock its full potential.

Joel Burleson-Davis, CTO, Imprivata

AI Businesses

There is a growing number of AI businesses. Below are a couple of the AI-generated services available on the market.

Market Research AI

Gen AI-powered insights gathering is redefining traditional research methods by providing faster, deeper consumer insights that propel brands to the heart of the latest consumer trends, thinking and opinions in a matter of days. Global brands, researchers and board-level decision makers looking to make smarter, quicker decisions to stay ahead, are now able to put insights into the heart of board-level decision making, at scale and at speed for less cost.  Bolt Insight empowers brands and transforms the way they connect with consumers by delivering AI-powered, real-time, and scalable qualitative insights that drive smarter, faster decisions.

Hakan Yurdakul, CEO, Bolt Insight

AI Training

While AI has boosted our productivity, the company has benefited even more from using AI as a strategic partner to solve complex problems and drive smarter decision-making. That’s also the philosophy behind our AI Career Growth Bootcamp. We don’t stop at teaching people how to use AI tools. We show them how to think strategically with AI, so they can apply it to real work, drive meaningful results, and position themselves as indispensable contributors in an AI-first economy.

Monica D Higgins, CEO, FutureProof

AI Interface Solutions and Hardware

Advancements with AI are creating new possibilities for what businesses can achieve. And yet, we’re at a tipping point when it comes to advancing AI silicon, software and hardware for the data center. For decades, the industry standard has been to rely on traditional x86 CPU architectures. But today, these are the silent enemy of scalable, efficient AI. These architectures bottleneck the true potential of AI accelerators and complex generative AI and multi-modal workloads while creating a higher total cost of ownership. Traditional CPU architectures were never designed to support modern AI inference and training and hinder AI deployments.

As enterprises look to scale up AI in their data centers or private and hybrid clouds, they must look at new silicon-to-software innovations coming to market. New AI-CPUs allow organizations to reimagine networking, compute and orchestration through one powerful chip that is designed to support AI workloads. Deploying AI-CPUs can deliver massive gains with optimizing price for performance and efficiency. At NeuReality, we’re seeing close to 100% effective GPU utilization when introducing AI-CPUs, up from 30-50% compared to legacy host CPU and NIC architecture. This enables faster AI data flow while reducing energy consumption. It also drives down the operational cost of running AI in the data center dramatically, delivering more AI token output for the same cost, and transforms the AI adoption economics for cloud service providers and enterprises alike. As a result, AI-CPUs help organizations of all sizes eliminate barriers to AI adoption.

There’s a massive opportunity here for any data center to become more efficient. The industry needs to start by reimagining the underlying architecture to fully unleash the maximum capacity of GPUs. The goal should be to deliver the highest AI token output at lower cost and power. We’re committed to helping organizations unlock new levels of AI performance and efficiency.

Hiren Majmudar, President, NeuReality

AI Automation for Business Operations

This AI Appreciation Day, we should celebrate a crucial evolution: the shift from AI as an impenetrable ‘black box’ to AI as a transparent engine for business. For too long, we’ve focused on outputs without understanding the process. The real breakthrough is AI that opens this box, allowing us to see, audit, and trust the ‘how’ behind every execution. This transparency is the bedrock of trust. It’s what allows businesses to move beyond cautious experimentation and confidently automate mission-critical operations. An AI you can’t audit is a potential liability; an AI built on a verifiable process is the ultimate partner for long-term growth and human achievement.

Binny Gill, CEO, Kognitos

AI Agent Management

SmythOS is an operating system designed to coordinate specialized AI agents, positioning us at the forefront of the “internet of agents” era. Here’s what I mean.. Our technology empowers other organizations by democratizing access to advanced AI. Users can rapidly deploy AI agents from a chat prompt in 90 seconds and build complex workflows without coding. Simply put, SmythOS helps businesses to scale intelligence across their entire organization seamlessly. This frees businesses to reallocate human talent to creative and strategic tasks. Internally, we leverage our AI to manage operations, triage support requests, and streamline cross-departmental collaboration.
Alexander De Ridder, Co-Founder & CTO, SmythOS

Security for AI

AI has become the heart of almost everything we do today. It has enabled us to do the things independently, which once required core understanding, in-depth research, and years of expertise. Although there is a lot that I would love to write in appreciation of this advanced technology, I will be mentioning a few things — our automated security platform has benefited.

There are certain AI tools that help us spot and fix vulnerabilities in other AI systems. We leveraged this technology to help organizations deploy AI safely, while boosting our own efficiency and innovation as now our team can focus on building better solutions for customers.
Fergal Glynn, Chief Marketing Officer, Mindgard

AI-Generated Startup Launch Path

At Atlantix, we use proprietary AI tools to bridge the gap between groundbreaking science and real-world business opportunities. Our technology analyzes academic research, identifies high-potential innovations, and automatically generates scalable business models around them.

This approach helps scientists, investors, and entrepreneurs move faster—from lab to market—while reducing risks and saving time. In many cases, our AI not only identifies promising technologies but also connects them with relevant investors and market opportunities. We like to think of ourselves as the AI-powered engine behind the next generation of deep-tech startups.
Igor Trunov, CEO, Atlantix

AI Video Creation

At Magic Hour, I’ve watched our AI video creation tools turn simple sports clips into viral content that’s reached over 200 million views, making professional-quality editing accessible to everyone. Just recently, we helped a small basketball coaching channel create NBA-level highlight reels in minutes instead of hours, showing how AI can democratize creative content production.
Runbo Li, CEO, Magic Hour

AI-Powered Transcription and Conversational Intelligence

When we started, transcription in our company was 100% human. Every word was typed, proofed, and polished manually. It gave us accuracy, but at the cost of time and scale. We knew there had to be a smarter way forward.

Integrating AI into our workflow wasn’t a plug-and-play decision. It was an in-house evolution. We built our own models, trained on real-world audio, and designed AI tools that reflected the complexity our human team had spent years navigating. What began as an experiment became a cornerstone of our operation.

But the real leap wasn’t just in automation. It was in insight. Our AI analytics layer transformed static transcripts into dynamic documents. Now users can search by topic, extract summaries, map timelines, and ask direct questions to the transcript. That kind of interaction, what we call “conversational intelligence” was impossible before AI.

What we’ve built isn’t just faster transcription. It’s a smarter ecosystem. And it’s all thanks to the synergy between deep domain knowledge and in-house AI innovation.
Suyash Shreekant, Co-Founder, DictaAI

AI Add-in for PowerPoint

I’ve seen firsthand how AI can turn a blank slide into something that feels like a spark of inspiration. What used to take hours now takes minutes. Our technology helps professionals who aren’t designers or copywriters create presentations that still look polished and persuasive. It’s like having a creative partner who doesn’t get tired or stuck.

What I appreciate most is watching the confidence shift. Someone who once dreaded presentation prep walks away feeling proud of what they made. That’s the real win for me—AI quietly making people feel more capable, more heard, and more ready to share their ideas.
Diana Babaeva, Founder & CEO, Twistly

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About Author

Taylor Graham, marketing grad with an inner nature to be a perpetual researchist, currently all things IT. Personally and professionally, Taylor is one to know with her tenacity and encouraging spirit. When not working you can find her spending time with friends and family.