ControlUp announced its recognition as a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience Management Tools for the second year in a row. This recognition, in our view, reflects the company’s strong vision, execution, and recent advancements in innovation, sales momentum, and product strategy—key drivers of its growing presence among global enterprises.
ControlUp believes this acknowledgement further validates the value of the ControlUp ONE platform’s unified real-time capabilities across the entire digital workspace, including desktops, physical and cloud PCs, virtual workspaces, SaaS applications, and unified communications platforms.
“In our opinion, being recognized twice in under a year signals something bigger than just industry validation—it reflects the incredible momentum we’ve built by staying relentlessly focused on innovation and execution,” said Jed Ayres, CEO of ControlUp. “We’re charging forward solving the hardest problems around modern workplace management and building a future where intelligent automation and AI will reshape the digital employee experience. We’re in it for the long haul to help customers radically improve employee experience while dramatically reducing costs.”
ControlUp’s vision is centered on optimizing productivity and delivering cost savings by empowering IT teams through tool consolidation and intelligent automation. The ControlUp ONE platform offers near-real-time monitoring and proactive remediation, enabling IT teams to gain a full comprehensive view of their environments and the ability to optimize every detail—from high-level system performance to individual employee issues. This unique approach provides seamless IT oversight, enhances employee productivity, reduces downtime, and creates a friction-free digital workplace. Extending its value across modern IT environments, ControlUp has strengthened its platform by expanding capabilities, including:
- ControlUp for Apps, which brings DEX management to web and SaaS applications with real-user monitoring (RUM).
- ControlUp Workflows, a no-code automation platform designed for IT teams to streamline operations and automate routine tasks.
- ControlUp for Compliance added customizable security scanning and remediation schedules to strengthen digital workplace security posture and boost the end user experience.
- Support for Microsoft Windows 365 and ChromeOS, reinforcing our commitment to supporting the evolving digital workplace.
- Continued commitment to delivering the industry-leading solution with ControlUp for VDI, providing real-time support for VDI and DaaS deployments that remain essential for supporting frontline workers across healthcare, retail, financial services, contact centers, and government.
“We believe being placed in the Leader quadrant for a second time in a row reinforces the long-term vision we set out with—to revolutionize how IT manages and supports the digital workplace,” said Asaf Ganot, CEO of ControlUp Labs & Co-Founder of ControlUp. “In our opinion, our continued innovation and acquisitions are what sets ControlUp apart. Our pursuit of smarter, faster, more contextual telemetry combined with empowering IT to automate and make more informed decisions matures the role of IT when it comes to the digital workplace. “
In our opinion, Gartner Peer Insights reviews continue to consistently highlight ControlUp’s impact on improving IT efficiency and employee experience. As of April 2025, ControlUp ONE platform holds a 4.7 out of 5-stars out of 220 ratings.
According to a recent review from a customer in the energy and utilities industry, ControlUp ONE “…is a fantastic tool that has changed the way we troubleshoot devices, determine our hardware specs, and find trending issues… Unlike other products, it compiles a lot of data, it works quickly, it is easy to set up, and they are CONSTANTLY adding new features.”
Related News:
ControlUp & Px3 Deliver Real-Time Carbon Footprint Tracking for Digital Workplaces
ControlUp for Apps Launched to Expand DEX Support for SaaS & Web Apps
Gartner definition of DEX tools:
Gartner defines DEX tools as those that “measure and help IT continuously improve employee sentiment toward and the performance of company-provided technology. They continuously surface actionable insights, drive self-healing automation, and optimize support and employee engagement via the near-real-time processing of aggregated data from endpoints, applications, employee sentiment and organizational context. These insights enable self-healing and can enhance employee interactions with self-service portals and chatbots. They also help IT support, asset management, procurement and other teams whose work depends on reliable information.”
