CentralSquare Technologies announced a partnership with RapidSOS, the world’s first intelligent safety platform. The partnership marks a major leap forward for emergency response to critical incidents at schools and universities, most notably involving active school shooters, by addressing the critical need for seamless communication, collaboration, and instantaneous sharing of call and unit information across campuses.
For too long, 911 and field responders have been asked to run into life-and-death emergencies with little more than an analog voice connection. In the wake of too many tragic safety events, educational institutions require technology that breaks down the barriers of coordinated emergency response with neighboring agencies. RapidSOS empowers schools by enabling the transmission of critical alarm information, such as active shooter situations, directly into CentralSquare’s CAD systems. In the event of an emergency, devices within the school ecosystem can seamlessly transmit video, location, and real-time situational awareness information to CAD, which is then relayed to responding officers.
“CentralSquare is proud to serve K-12 and higher education institutions across the country, and with the integration of RapidSOS into our CAD solutions, we are bolstering our commitment to improving school safety by further enabling our first responders,” said Manolis Kotzabasakis, CentralSquare CEO. “This partnership will allow dispatchers and first responders to get critical data directly from the school incident, even before the phone rings.”
In other various emergency scenarios, including car accidents and industrial fires, CentralSquare and RapidSOS ensure the rapid dispatch of the appropriate units by seamlessly integrating sensor feeds into computer-aided dispatch software. This ensures immediate access to information regarding crash severity, the condition of drivers and passengers, the location of hazardous materials, and swift escalation of emergency response protocols.
Michael Martin, RapidSOS CEO, reflects on a decade-long partnership with the nation’s first responders, stating, “Today, with CentralSquare, the result of that hard work begins to impact the lives of hundreds of millions of Americans and, most importantly, helps to secure the safety of our schools.”
“For too long, 911 and field responders have been asked to run into life and death emergencies with little more than an analog voice connection,” said Don De Lucca, the past IACP president, and former Chief of the cities of Miami Beach and Doral Police Departments. “This partnership between RapidSOS and CentralSquare represents a major shift in that paradigm for fifty years. For the first time, public safety will get critical data directly from the incident even before the phone rings.”
CentralSquare CAD users will see faster response by leveraging RapidSOS due to:
- Immediate emergency detection and escalation by monitoring centers
- Expedited 911 processing that eliminates superfluous and long calls between the monitoring center agent and 911 dispatcher
- Data shared directly with field responders for real-time access to critical information
To learn more about our technology that’s creating life-saving connections, visit the RapidSOS HERE, and for CentralSquare, HERE.
The partners will be sharing more details of the partnership at the IACP 2023 Conference in San Diego.
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