Erica Turns 10: BofA’s AI Assistant Tops 3 Billion Client Interactions
Erica, Bank of America’s widely adopted AI-powered virtual financial assistant, has supported nearly 50 million…
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Celent Recognizes Bank of America for Digital Innovation Excellence
Bank of America, amid record growth in digital engagement, was recently honored by Celent for…
Ferroque Expands in US to Enhance Service Delivery for Digital Workspace Infrastructure
Ferroque Systems announced further growth in the U.S. to address rising demand for its specialized…
Survey: 86% of Finance Leaders to Invest in AI by 2026; Tropic Debuts Agents
Tropic has released results from a recent survey revealing that finance and procurement teams are…
Smartsheet and PwC UK: Strategic Collaboration Accelerates Transformation
Smartsheet announced a strategic partnership with PwC UK, a leading professional services firm, aimed at…
Banking Website Performance Benchmark Report Finds Major Gaps in DX
Catchpoint has released its latest Banking Website Performance Benchmark Report, offering an in-depth analysis of…
StorONE NVMe Technology Selected to Power NCS Credit Storage Needs
StorONE announced that NCS Credit, a leading provider of notice, mechanic’s lien, UCC filing, and…
BofA Boosts Productivity and Client Service with AI Virtual Assistant
Bank of America leverages advanced technology to support the needs of its 213,000 employees and…
Erica Drives BofA’s Digital Surge: 26B+ Interactions, Up 12% YoY
Bank of America saw a 12% rise in digital interactions last year, hitting a record…
KlariVis Partners with FinGoal to Launch Transactional Intelligence Features
KlariVis and FinGoal have partnered to introduce Transactional Intelligence, a robust suite of dashboards and…