Q&A: Founder Shishir Dubey Redefining Quality in Software at ChromeQA Lab

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ChromeQA Lab is a trusted leader in software testing services, with over a decade of experience helping businesses deliver flawless, high-quality applications. Shishir Dubey and the ChromeQA Lab team provides customized testing solutions that ensure code reliability, exceed industry standards, and empower clients to achieve their business goals with confidence.

Shishir Dubey is a tech enthusiast and passionate entrepreneur with over 12 years of experience in software development and quality assurance. As the founder of ChromeQA Lab, he has helped more than 25 brands go mobile, enhancing customer engagement through innovative app solutions. Shishir has partnered with successful, funded startups like StanPlus, StickEarn, and CitiPanda, bringing a unique blend of technical expertise and entrepreneurial vision. Known for his hands-on leadership style and deep commitment to quality, he has built a reputation for transforming QA from a last-minute checkpoint into a strategic advantage that drives business success.

1. Career Journey: Can you share the most interesting story that happened to you since you started your career, especially one that shaped your leadership approach at your current company?

To be really honest, the moment that shaped my leadership happened during a fintech engagement where the client’s system was over 20 years old. Several vendors had failed before us. I personally stepped in, led the QA strategy, and worked hands-on with our automation team to stabilize their platform while we modernized it. That experience reminded me that leadership isn’t about delegation it’s about ownership, especially when stakes are high.

2. Career Path: What initially brought you to this specific career path, and how did it lead to your role in this company?

I started in development, and what initially brought me to QA was frustration. Critical bugs were derailing product launches, and QA was treated like a last-minute checklist. I knew there was a better way. That realization led me to create ChromeQA Lab, where quality isn’t secondary it’s foundational.

3. Company Differentiation: What makes your company stand out from competitors in the market? Can you share an example that highlights this?

What sets us apart is how deeply we integrate with our clients. We don’t just execute scripts we think like product partners. For example, one e-learning client had a broken quiz logic engine. We didn’t just report the bug we helped redesign the logic, saving them from a costly rebuild. That’s the value of thinking beyond testing.

4. Product Innovation: Are you working on any exciting new products or projects? How do you think this innovation will positively impact your customers?

Right now, we’re pioneering the integration of RPA tools like UiPath into our QA workflows. This helps clients automate regression cycles and complex backend checks, reducing testing time by 40%. The result? Faster releases and fewer missed edge cases.

5. Success Insight: What was the tipping point for your company’s recent success? Was there a change in strategy or approach that others might learn from?

Our tipping point came when we shifted to flexible engagement models allowing clients to scale QA resources up or down based on project velocity. That strategic change opened doors to startups and large enterprises alike and positioned us as more than just a vendor—we became part of their team.

6. Challenges and Lessons: Can you share a significant challenge your company faced and how you overcame it? What key lesson did that experience provide?

One major challenge was onboarding a client who’d lost trust after working with two failed QA partners. We didn’t promise miracles. Instead, we embedded into their communication channels, delivered reliable weekly results, and rebuilt trust with consistency. Within three months, they became one of our most loyal advocates.

7. Leadership Impact: In just a few words, what differentiates your leadership role from others in the company? What impact does this have on company culture or product success?

In a few words, my leadership role is about removing friction for my team, our clients, and the product itself. That’s the kind of culture that sustains quality and momentum.

To learn more about Shishir Dubey or Chrome QA Lab, visit the website here.

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A former IT administrator, Olivia is a passionate student of technology innovation with a particular enthusiasm for pioneering IoT, AI and security products and strategies. Olivia is also an avid cyclist and a closet artist.